How to Fix Windows Installer Errors

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A Windows Installer Error occurs when you try to install or uninstall an application and get an error message such as “The Windows Installer Service could not be started.” You may also see an error code of 1,000 or greater. The Installer Service is a component of the Windows operating system that manages the installation/uninstallation configuration of an application. Errors can occur when the Windows Installation Service has been accidentally disabled or if it has been installed incorrectly. There are several relatively easy ways to fix Installer errors.

Upgrade to a newer version. Often, Installer errors can be fixed by installing the newest version of the service.

Start Internet Explorer. Go to http://msdn.microsoft.com/downloads. On the left, choose “Settings and System Administration” and click on “Setup”.
Choose “Windows Installer” and then choose your operating system.
Click on the download button to download the latest version onto your computer.

Un-register and Reregister Windows Installer. You may be able to get Windows Installer running correctly by changing the registration.

Go to Start and then Run.
In the box, type in: msiexec /unreg and then press Enter. This will unregister Windows Installer.
Now go to Start and then Run again.
In the box, type in: msiexec /regserver and press Enter. This will reregister Windows Installer.

Use the Windows Installer Cleanup Utility

Microsoft offers a Cleanup Utility which can remove all traces of an application or component, so that a new version can be installed cleanly. This program will remove installation files, not the program itself, but can help if the program is partially installed or damaged.

The CleanUp Utility is available at the Microsoft Web site.
Once the program is downloaded, you can select the programs that are affected and use it to uninstall the files.
After all traces of the program have been cleaned, you can go to Microsoft and download the latest version.

Enable the Windows Installer

It’s possible that the Windows Installer Service has been accidentally disabled, which will cause error messages. You can enable the Service which should allow the program to run.

Go to Start and then Run.
In the box, type in: services.msc and press Enter.
Find the Windows Installer and click on it.
If the value in the Startup Type is set to Disabled, click on the drop down box and change it to Manual.

Empty the System and User Temp Folder

You may be able to get the error removed by emptying some of the temp folders in the system.

Go to Start and then Run. Type in: %systemdrive%\temp. Find the folder and empty the contents.
Do the same for: %systemdrive%\%windir%\temp and systemdrive%\Documents and Settings\%username%\Local Settings\Temp

If you have tried all of these methods and still get an error message, it may be time to get some professional tech help. There are a few ways to alter the Windows Installer in the registry, but this should only be attempted by someone who is confident in their skills.

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